We will fully refund the stay cancelled due to a confinement or traffic restriction applicable to you, decided by the French Government after the reservation. It will be the same if one of the owners of La Cazarelle was suffering from Covid-19 before your arrival.
If you cancel the stay before your arrival because you or one of your companions whose identity document will have been communicated within 24 hours following the booking have contracted Covid-19, the stay will be refunded on the basis of a medical proof expressly mentioning the Covid-19 disease.
We take all the necessary precautions to ensure that your stay takes place in the best possible conditions, more aware than ever of the imperatives of cleanliness and disinfection.
The cleaning and disinfection of your accommodation is carried out before your arrival and after your departure, using virucidal disinfectants.
For linen and all surfaces and objects, we use disinfectants that meet the EN14476 standard recommended in terms of the fight against Covid-19, as well as a steam cleaner.
It is strongly advised to air your accommodation regularly during your stay..
The observation of the barrier gestures remains de rigueur for everyone:
Suspicion of Covid-19 :