We will fully refund the stay cancelled due to a traffic restriction decided by the Government after your reservation. The same will apply if one of the owners of La Cazarelle had Covid-19 before your arrival.
If you cancel your stay before your arrival because you or one of your companions, whose identity document will have been communicated at the time of booking, have contracted Covid-19, your stay will be reimbursed on the basis of a medical certificate expressly mentioning the Covid-19 condition.
We take all the necessary precautions to ensure that your stay at La Cazarelle takes place in the best possible conditions, more aware than ever of the imperatives of cleanliness and disinfection.
The cleaning and disinfection of your room is done before your arrival and after your departure, using standardized disinfectants.
For the linen and all surfaces and objects, we use virucidal disinfectants meeting the EN14476 standard recommended in terms of the fight against Covid-19, as well as a steam cleaner.
At your arrival the filter of the air conditioning of your room will have been disinfected. It is however strongly advised to air your room regularly during your stay and thus enjoy the healthy air of the garrigue at the Pic Saint-Loup.
The observation of the barrier gestures remains de rigueur for everyone:
Suspicion of Covid-19 :